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HomeAMER-CENTERS-GOVERNMENT-SERVICES-DUBAI-2378Amer Centers | Streamlining Government Services in Dubai
July 11, 2024

Amer Centers | Streamlining Government Services in Dubai

Last Updated: June 4, 2025

Amer Centers are the unsung heroes making life in Dubai smoother and more efficient!

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These centers are your go-to spots for all things government-related, ensuring that you can breeze through your administrative tasks without breaking a sweat.

Brief Introduction to Amer Centers

Imagine a place where all your government errands can be handled under one roof, with friendly staff ready to assist you every step of the way. That’s exactly what Amer Centers are all about. Designed with you in mind, these centers bring together a wide range of essential services, all in one convenient location. Whether you're a resident, an expat, or a visitor, Amer Centers are here to make your life simpler and more efficient.

Importance and Role of Amer Centers in Dubai

In a city as dynamic and fast-paced as Dubai, efficiency is key. Amer Centers are the unsung heroes behind the scenes, ensuring that you spend less time dealing with paperwork and more time enjoying everything this incredible city has to offer. These centers act as a bridge between you and various government departments, streamlining processes and cutting down on waiting times.

What makes Amer Centers truly special is their commitment to making government services accessible to everyone. With multilingual staff and a user-friendly approach, they cater to Dubai's diverse population, ensuring that language barriers and complex procedures are a thing of the past. Plus, they’re always evolving, incorporating the latest technologies to keep things smooth and hassle-free.

Overview of the Services Provided

Let’s dive into the treasure trove of services Amer Centers offer:

  • Visa and Residency Services: Need to apply for a visa, renew your residency permit, or cancel it? Amer Centers have got you covered, making the process quick and straightforward.

  • Emirates ID Services: Whether you’re applying for a new Emirates ID, renewing an old one, or replacing a lost card, the friendly staff at Amer Centers will guide you through it.

  • Health Services: From medical fitness tests to health insurance services, ensuring your health needs are met is a top priority.

  • Labor and Employment Services: Managing labor contracts, securing work permits, and handling employment-related queries have never been easier.

  • Other Government Services: Need to renew your driving license or get a birth or death certificate? Amer Centers can take care of that too, and much more.

By centralizing these services, Amer Centers not only save you time and effort but also enhance the overall efficiency of governmental processes in Dubai. So next time you need to tackle any government-related task, head to an Amer Center and experience the convenience firsthand!

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Amer Centers, Branches Locations and accessibility across Dubai

In the Emirate of Dubai, there are approximately 70 centers under the umbrella of the Amer Dubai service, which provides a wide range of the aforementioned services. Here is a list of some of the key centers, along with their locations and phone numbers:

Amer Centers Working Hours

Amer Centers in Dubai offer various government services with different working hours depending on the location. Here is a detailed overview of the working hours for some of the main Amer Centers across Dubai:

Main Office Amer Centre - Karama

  • Sunday to Thursday: 8:00 AM to 8:00 PM

  • Friday: 8:00 AM to 12:00 PM and 4:00 PM to 8:00 PM

  • Saturday: 8:00 AM to 8:00 PM

Al Awir Center

  • Every day: 6:00 AM to 10:00 PM

Dubai Airport Terminal 3

  • 24/7 Service

Dragon Mart – Amer Services

  • Sunday to Thursday: 10:00 AM to 10:00 PM

  • Friday to Saturday: 10:00 AM to 11:00 PM

Almanara Center

  • Monday to Thursday and Saturday: 7:30 AM to 8:00 PM

  • Friday: 7:30 AM to 12:00 PM and 2:00 PM to 6:00 PM

Festival Section

  • Monday to Thursday and Saturday: 7:30 AM to 8:00 PM

  • Friday: 7:30 AM to 12:00 PM and 2:00 PM to 6:00 PM

Dubai International Financial Center (DIFC)

  • Monday to Thursday: 7:30 AM to 5:00 PM

These hours provide flexibility for residents and visitors to access services at different times and locations throughout the city.

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Services Offered by Amer Centers in Details

Amer organization provides a number of services for citizens and expatriates residing in Dubai, similar to the services offered by Tawjeeh Centers, Tasheel Services, and Tadbeer Services in the UAE. Here are the main services offered by Amer in Dubai:

Visa Applications and Renewals

Amer Centers offer a streamlined process for applying for and renewing various types of visas, including tourist, employment, and family visas. The centers provide assistance with filling out forms, submitting required documents, and ensuring compliance with immigration regulations. They also offer guidance on the latest visa policies and requirements, helping applicants avoid common pitfalls and delays.

Residency Permits and Renewals

Obtaining or renewing a residency permit in Dubai can be a complex process, but Amer Centers simplify it by providing comprehensive support. From initial application to final approval, the centers handle all aspects of the process. This includes verifying documents, scheduling medical tests, and coordinating with relevant authorities to ensure a smooth and timely issuance of residency permits.

Emirates ID Services

The Emirates ID is a mandatory identification card for all UAE residents. Amer Centers assist with the entire application process, from filling out the application form to capturing biometric data (fingerprints and photo). They ensure that all necessary documents are submitted correctly, reducing the likelihood of errors that could delay the issuance of the ID.

Amer Centers also handle the renewal and replacement of Emirates IDs. They guide residents through the steps of renewing an expired ID or replacing a lost or damaged one. The centers facilitate quick and efficient processing, ensuring that residents receive their new IDs without unnecessary delays.

Health Services

part of visa and residency applications, medical fitness tests are often required. Amer Centers provide access to approved medical facilities where these tests can be conducted. They coordinate the scheduling of tests and ensure that the results are promptly communicated to the relevant authorities, streamlining the overall process.

Health insurance is a crucial requirement for residency in Dubai. Amer Centers offer assistance in obtaining and renewing health insurance policies. They provide information on different insurance plans, help with the application process, and ensure that residents meet the mandatory health insurance requirements set by the government.

Labor and Employment Services

Labor Contracts: Amer Centers facilitate the management of labor contracts, ensuring that they comply with UAE labor laws. They assist employers and employees in drafting, reviewing, and registering labor contracts. The centers also handle amendments to existing contracts, making it easier for both parties to manage employment agreements.

Work Permits: Obtaining a work permit is a critical step for expatriates seeking employment in Dubai. Amer Centers offer support in applying for new work permits and renewing existing ones. They ensure that all necessary documentation is in order and provide guidance on meeting the requirements set by the Ministry of Human Resources and Emiratisation.

Other Government Services

Driving License Renewals: Renewing a driving license in Dubai is made simple at Amer Centers. They assist residents in filling out renewal applications, submitting required documents, and scheduling any necessary tests. The centers ensure that the renewal process is efficient, allowing residents to continue driving legally without interruption.

Birth and Death Certificate Services: Amer Centers also handle the issuance of birth and death certificates. They provide support in submitting applications, verifying required documents, and coordinating with relevant authorities. This ensures that these important documents are processed accurately and promptly, providing residents with the necessary legal documentation for various purposes.

The Process at Amer Centers | Step-by-Step Guide on How to Avail Services

Amer Centers are designed to make government services in Dubai as seamless and efficient as possible. Here's a detailed guide on how to avail services at these centers:

  1. Identify Your Service Needs

    • Determine the specific service you require, such as visa renewal, Emirates ID application, or health services. The Amer Al Shamil App or the official Amer website can help you identify and understand the services offered.

  2. Gather Necessary Information

    • Visit the Amer website or use the Amer Al Shamil App to gather detailed information about the required documents and procedures for the service you need.

  3. Prepare Your Documents

    • Ensure you have all the necessary documents ready. This might include passports, Emirates IDs, photographs, application forms, and any other supporting documents.

  4. Book an Appointment (if needed)

    • For certain services, it is advisable or required to book an appointment. Use the Amer Al Shamil App or the Amer website to schedule your visit to avoid long waiting times.

  5. Visit the Nearest Amer Center

    • On the day of your appointment, or if you’re opting for a walk-in service, visit the nearest Amer Center. The app can help you locate the center closest to you.

  6. Submit Your Application

    • Upon arrival, head to the information desk or the designated service counter. Submit your application along with the required documents. The friendly staff will guide you through the process and answer any questions you may have.

  7. Payment of Fees

    • Pay any applicable fees. Amer Centers accept various payment methods, including cash and card payments.

  8. Receive Confirmation

    • Once your application is processed, you will receive a confirmation receipt. This receipt will contain details of your application and the expected processing time.

  9. Track Your Application

    • Use the Amer Al Shamil App or the official Amer website to track the status of your application. You will receive notifications and updates on the progress of your request.

  10. Collect Your Documents

  • Upon completion, visit the Amer Center to collect your documents if required, or receive them via courier if the service offers delivery.

Required Documents and Preparation

Each service at Amer Centers may require specific documents. Here’s a general list to help you prepare:

  • Visa and Residency Services: Passport, Emirates ID, photographs, visa application form, tenancy contract, sponsor documents, and medical fitness test results.

  • Emirates ID Services: Passport, visa copy, Emirates ID application form, and photographs.

  • Health Services: Passport, Emirates ID, medical test appointment letter, and health insurance details.

  • Labor and Employment Services: Passport, labor contract, sponsor documents, and work permit application form.

  • Other Government Services: Driving license, previous certificates (birth/death), and relevant application forms.

Ensure that all documents are up-to-date, original (or officially attested copies), and meet the specific requirements outlined by the service.

Walk-in vs. Appointment-Based Services

Walk-in Services

  • Amer Centers welcome walk-in customers for many of their services. Walk-in services are convenient for those who need immediate assistance or have simple queries. However, it's advisable to visit during off-peak hours to avoid long waiting times.

Appointment-Based Services

  • For more complex or time-consuming services, booking an appointment is highly recommended. Appointment-based services ensure that you receive dedicated attention and minimize waiting times. You can easily schedule an appointment through the Amer Al Shamil App or the official Amer website.

Benefits of appointment-based services include:

  • Reduced wait times.

  • Assurance of dedicated service.

  • Better management of your schedule.

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Benefits of Using Amer Centers

Amer Centers offer numerous advantages that make accessing government services in Dubai straightforward and efficient. Here are some key benefits:

Efficiency and Time-Saving

One of the most significant benefits of using Amer Centers is the efficiency and time-saving nature of their services. These centers are designed to streamline government processes, minimizing the bureaucratic red tape that often accompanies administrative tasks. With well-organized procedures and a focus on quick service delivery, you can complete your government-related errands in significantly less time. This efficiency translates into more free time for you to focus on other important aspects of your life.

Centralized Services

Amer Centers act as a one-stop-shop for a wide range of government services. Instead of visiting multiple offices for different tasks, you can handle everything from visa applications and renewals to health services and labor contracts in one convenient location. This centralization not only saves time but also reduces the stress and confusion associated with navigating various government departments.

Multilingual Staff and Customer Support

Dubai is a melting pot of cultures, and Amer Centers reflect this diversity with their multilingual staff. Whether you speak Arabic, English, or any other language commonly spoken in Dubai, you will find staff members who can assist you in your preferred language. This multilingual support ensures that language barriers do not hinder your ability to access services and receive the help you need. Additionally, the friendly and professional customer support staff are always ready to answer your questions and guide you through the processes.

Online and Digital Services

In line with Dubai’s vision of becoming a smart city, Amer Centers offer a range of online and digital services. These services enhance convenience and efficiency, allowing you to manage your government-related tasks from anywhere. Here are some of the key features:

  • Online Visa Applications: Apply for new visas or renew existing ones through the Amer website. The process is straightforward, with clear instructions and the ability to upload necessary documents electronically.

  • Emirates ID Services: Submit applications for new IDs, renewals, or replacements online. The digital platform guides you through each step, ensuring that all requirements are met without the need for multiple visits.

  • Health Services: Book medical fitness tests and manage health insurance applications online. The integration with approved medical facilities ensures timely and efficient processing of health-related services.

  • Appointment Scheduling: Avoid long waiting times by scheduling appointments for in-person visits to Amer Centers. The website allows you to choose the most convenient time and location for your visit.

  • Real-Time Application Tracking: Stay informed about the status of your applications with real-time updates. The website provides notifications and tracking features, giving you peace of mind and transparency throughout the process.

  • Electronic Payment Options: Pay for services securely through the website. Various payment methods are accepted, making transactions quick and hassle-free.

  • Document Submission and Verification: Upload and submit required documents electronically. The digital verification process ensures that your documents are reviewed and accepted without delays.

  • Customer Support: Access customer support directly through the website. Whether you have questions or need assistance, support is available to help you navigate any challenges.

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Disclaimer: The information provided in this article is intended for general informational purposes only. The details mentioned are based on the best available information at the time of publication and are subject to change without notice due to possible updates in the educational policies or changes in the scheduling by the respective authorities. Readers are encouraged to consult the relevant offices directly for the most accurate and updated information.

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