Losing your Emirates ID is not uncommon in Dubai, especially considering how frequently we carry it around for daily tasks.
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Misplaced, stolen, or accidentally damaged, the Emirates ID is a vital document that needs immediate attention. This guide is designed to help you understand the steps you should take if your Emirates ID is lost in Dubai city. Acting quickly is key to ensuring that your lost card doesn't become a liability and that you can smoothly replace it. From reporting the incident to tracking your new ID, we’ve got you covered in this comprehensive guide.
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1. Reporting the Lost Emirates ID
If you’ve lost your Emirates ID, the first and most important step is to report the loss. This ensures that the lost card is deactivated, preventing any potential misuse. The process of reporting is simple and straightforward. Here’s how you should proceed:
Visit the Nearest ICP Centre: Head to the nearest ICP (Identity and Citizenship Protection) Customer Happiness Centre in Dubai. These centers are spread across the city, making it easy to find one close to you.
Provide Information: When you visit the centre, provide details about when and how you lost your card. The staff will assist you in filing a formal report to deactivate the card.
Request Deactivation: The centre will deactivate your Emirates ID to prevent any unauthorized use of the card.
Receive Confirmation: You can ask for a confirmation letter or any proof that the ID has been deactivated. This could be useful for your records.
Steps to Report Lost Emirates ID:
Pro Tip: If you have any other form of identification, such as a passport or a driver’s license, bring it with you when you visit the ICP Centre.
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2. Requesting a Copy of Your Emirates ID
In some cases, you may need a copy of your Emirates ID before applying for a replacement. This is particularly helpful when verifying your identity or confirming your ID number. The process to request a copy is simple and can be done both online and offline.
Use the UAEICP App: One of the easiest ways to request a copy of your Emirates ID is through the UAEICP app. This app allows residents to manage various identity-related services conveniently from their smartphones.
Visit the ICP Website: If you prefer, you can also request a copy of your ID via the official ICP website.
Keep the Copy Safe: Once you’ve obtained a digital copy of your ID, save it on your phone or print it out for safe-keeping. You may need this copy to apply for a replacement ID or for other verification processes.
How to Request a Emirates ID Copy:
Important Note: If your card is damaged but still readable, you can also take the damaged card with you to the ICP centre for further assistance.
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3. Applying for a Replacement Emirates ID
Once you’ve reported the loss and deactivated your old Emirates ID, the next step is to apply for a replacement. You have a few options for how you can do this—either online, through a typing center, or by visiting an Amer center. Here's a breakdown of the process:
Apply Online: If you prefer the convenience of managing your affairs from home, you can apply for a replacement Emirates ID on the ICP website. This allows you to complete the entire application process digitally, including uploading necessary documents and making payments.
Visit a Typing Center: If you’re not comfortable applying online, you can visit a typing center where the staff will help you fill out the necessary forms and submit the application on your behalf.
Amer Centers: Amer centers also offer the option to apply for a replacement Emirates ID. These centers are widely available in Dubai and provide a quick way to get help in person.
Steps for Applying for a Replacement Emirates ID:
Ensure that all your documents are in order before starting the application process. You will need your passport, a passport-sized photo, and any other relevant documentation depending on your residency status.
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4. Paying for the Replacement
Replacing an Emirates ID comes with associated fees. Here’s a breakdown of what you can expect:
Standard Replacement Fee: The base fee for replacing a lost or damaged Emirates ID is AED 300. This fee applies to all UAE nationals, GCC nationals, and expatriates residing in Dubai.
Additional Fees: If you choose to apply through a typing center or an Amer center, there may be additional service charges. For example, applying through a typing center comes with an extra fee of AED 70, while online applications via the ICA eForm will cost AED 40.
Fee for Emirates ID Replacement:
Tip: Keep a receipt of your payment as it may be required when collecting your new ID.
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5. Tracking the Status of Your Replacement Emirates ID
After you’ve applied for a replacement Emirates ID, you can track the status of your application online. This helps you stay updated on the progress and know when your new ID will be ready for collection.
Visit the ICP Website: You can track your application through the official ICP website by entering the PRAN/IDN/Request Number you received during the application process.
Use the UAEICP App: Alternatively, the UAEICP app also allows you to track the status of your Emirates ID in real time.
How to Track Your Replacement Emirates ID Application:
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Reminder: You will receive an SMS notification once your Emirates ID is ready for collection. Make sure to keep your phone number updated during the application process to avoid any delays.
6. Collecting Your New Emirates ID
Once your replacement Emirates ID is ready, it will be sent to the ICP centre where you reported the loss. You will need to go in person to collect the new card. Here's what you should know about the collection process:
Return to the ICP Centre: Go back to the ICP Customer Happiness Centre where you initially reported the loss. If you applied online or through an Amer center, confirm the location for collection.
Bring Identification: Don’t forget to bring a valid form of identification, such as your passport, as well as the receipt for your replacement fee payment.
Verify Details: Upon receiving the new card, verify that all the details are correct, such as your name, photo, and ID number.
Steps to Collect Your New Emirates ID:
Pro Tip: Always keep your receipt or confirmation email handy when collecting the card to avoid any delays.
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7. What to Do in Case of Damaged Cards
If your Emirates ID is damaged rather than lost, the process for replacing it is slightly different. You’ll need to bring the damaged card with you to the ICP centre to have it assessed.
Visit an ICP Centre: Bring the damaged ID to the nearest ICP Customer Happiness Centre.
Submit a Request for Replacement: The ICP staff will assess the damage and guide you through the replacement process. If the card is only slightly damaged but still readable, they may offer to repair it rather than replace it entirely.
Pay Fees: The fees for replacing a damaged Emirates ID are the same as for a lost card, so you’ll need to pay AED 300 plus any additional service charges.
Steps for Handling a Damaged Emirates ID:
Note: Always report a damaged card as soon as possible to avoid any disruptions in your access to essential services in Dubai.
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8. Preventing Future Loss of Your Emirates ID
While losing your Emirates ID can happen to anyone, taking a few preventive measures can help reduce the chances of it happening again. Keeping your Emirates ID safe and secure is crucial, as it is an essential document for many official processes in Dubai. Here are some tips to ensure you don’t lose your Emirates ID in the future:
Secure Storage: Always keep your Emirates ID in a safe and secure place when you're not using it. Invest in a wallet or cardholder with compartments to ensure your ID remains in place and is easily accessible when needed.
Regular Checks: Get into the habit of checking your belongings regularly, especially when traveling or moving between places. Before leaving home, make sure your Emirates ID is with you.
Digital Backup: Store a digital copy of your Emirates ID on your phone or cloud storage. This can serve as a useful reference if you ever misplace the physical card.
Track Your Essentials: Consider using a tracking device for your wallet or bag, such as Bluetooth trackers. These small devices can help you locate your items if they go missing.
How to Avoid Loss of Emirates ID:
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By adopting these preventive measures, you can greatly reduce the chances of losing your Emirates ID again, ensuring that you always have it available for daily tasks and official purposes.
Conclusion
Losing your Emirates ID can be a frustrating experience, but by following these steps, you can resolve the issue quickly and smoothly. The key is to act promptly—report the loss, apply for a replacement, and track your new ID until it’s ready for collection. The process is streamlined to make it easy for residents in Dubai to recover their lost cards. With the added preventive measures in place, you can ensure that your Emirates ID stays safe in the future, minimizing the chances of going through this process again.
FAQs on Steps to Follow if Your Emirates ID is Lost in Dubai
What should I do if my Emirates ID is lost?
If your Emirates ID is lost, the first thing you should do is report the loss at the nearest ICP Customer Happiness Centre. The lost card will be deactivated immediately to prevent misuse. Once reported, you can proceed with applying for a replacement.
How do I recover my lost Emirates ID number?
You can recover your Emirates ID number by logging into the UAEICP app or visiting the ICP website. Alternatively, you can request a copy of your lost Emirates ID for reference.
Can I Travel Outside the UAE Without My Emirates ID?
Yes, you can travel outside the UAE without your Emirates ID, but there are some important considerations to keep in mind. While having a valid UAE residency visa is sufficient for re-entry into the country, carrying a copy of your Emirates ID or the UAE residency ID card application form is highly advisable. Here’s why:
Proof of Identity: In certain cases, immigration authorities might request additional proof of identity, especially if you're traveling to a country with strict entry requirements.
Residency Visa: A valid UAE residency visa is essential for re-entry into the UAE. Make sure your visa is up to date and valid for the duration of your trip.
Emergency Situations: If you lose your residency documents or face an emergency abroad, having a copy of your Emirates ID or application form can expedite the resolution process.
Summary of Travel Requirements:
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How Can I Track the Status of My Emirates ID?
Tracking the status of your Emirates ID application is straightforward. You can use the following methods:
Official UAE Government Website:
Visit the UAE Government Portal (ICP website).
Enter your PRAN/IDN/Request Number to check your application status.
UAEICP App:
Download and install the UAEICP app from the App Store or Google Play.
Log in using your UAE Pass account credentials.
Navigate to the Emirates ID section and enter your PRAN/IDN/Request Number.
Steps to Track Your Emirates ID Status:
How Much Does It Cost to Replace a Lost Emirates ID?
If you lose your Emirates ID, you will need to pay for a replacement. Here’s a breakdown of the costs involved:
Replacement Fee: AED 300
Additional Fees:
Typing Center: AED 70 (for application processing)
ICA Website: AED 40 (if applying through the ICA website)
Cost Breakdown to Replace a Lost Emirates ID:
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What Documents Are Required to Apply for a Replacement Emirates ID?
To apply for a replacement Emirates ID, you need to provide several documents. Here’s what you’ll need:
Passport: Valid passport for identification.
Passport-sized Photograph: Recent photograph as per specifications.
Supporting Documents: Depending on your residency status, additional documents may be required.
Damaged Card: If your card is damaged but still legible, bring it to the ICP center.
Documents Required:
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How Long Does It Take to Replace a Lost Emirates ID?
The processing time for replacing a lost Emirates ID typically ranges between 7 to 10 working days. Here’s what to expect:
Processing Time: Generally, 7 to 10 working days.
Notification: You will receive an SMS notification once your new ID is ready for collection.
Replacement Timeline:
Can I Get an E-Version of My Emirates ID?
Yes, you can obtain an e-version of your Emirates ID. This digital version is useful for various online transactions and services:
Download Through UAEICP App:
Log in using your UAE Pass account.
Select the Emirates ID option.
Download the digital version to your device.
Steps to Obtain E-Version:
Is It Mandatory to Report a Lost Emirates ID?
Yes, reporting a lost Emirates ID is mandatory. Here’s why:
Prevent Unauthorized Use: Reporting the loss deactivates the card and prevents any unauthorized use.
Avoid Legal Issues: Failure to report may lead to complications or legal issues if the card is misused.
Importance of Reporting:
Can I Apply for a Replacement Emirates ID Online?
Yes, you can apply for a replacement Emirates ID online. Follow these steps:
Visit the ICP Website:
Access the ICP Website.
Complete the Application Form:
Fill out the required details and upload necessary documents.
Submit Required Documents:
Provide the required documents as specified in the application process.
Pay Associated Fees:
Complete the payment process as per the fee structure.
Online Application Process:
What Happens If I Don’t Report My Lost Emirates ID?
If you fail to report a lost Emirates ID:
Risk of Misuse: There’s a risk that someone could misuse the card.
Card Deactivation: Not reporting means the card will not be deactivated, allowing potential misuse.
Consequences of Not Reporting:
Can I Get a Refund If I Find My Lost Emirates ID After Applying for a Replacement?
No, you cannot get a refund if you find your lost Emirates ID after applying for a replacement. The application process and payment for a new ID are final.
Refund Policy:
Is There a Fast-Track Option for Getting a Replacement Emirates ID?
While the standard processing time is 7 to 10 working days, you can inquire about any fast-track options:
Fast-Track Service: Check with the ICP Customer Happiness Centre for urgent processing options.
Availability: Fast-track options are subject to availability and additional fees.
Fast-Track Option Details:
What Should I Do If My Emirates ID Is Damaged But Not Lost?
If your Emirates ID is damaged but not lost:
Visit the ICP Customer Happiness Centre:
Go to the nearest centre with the damaged card.
Apply for a Replacement:
Follow the same process as for a lost ID.
Submit Damaged Card:
Bring the damaged card to the centre.
Handling Damaged ID:
Can I Use My Emirates ID for Digital Services in Dubai?
Yes, your Emirates ID is essential for accessing various digital services in Dubai. It is used for:
Government Portals: Accessing services such as visa renewals and other government-related tasks.
Financial Transactions: Performing online banking and financial transactions securely.
Digital Services Using Emirates ID:
Maintaining an up-to-date Emirates ID ensures you can smoothly access digital services and avoid disruptions in accessing essential services in Dubai.
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Disclaimer: The information provided in this article is intended for general informational purposes only. The details mentioned are based on the best available information at the time of publication and are subject to change without notice by the respective authorities. Readers are encouraged to consult the relevant offices directly for the most accurate and updated information.
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